Applicant consents to jurisdiction of any competent S.A. Magistrate’s court for adjudication of legal disputes between Coopers Two Way and Applicant, T’s & C’s will be construed and interpreted in accordance with laws of the Republic of S.A.
Company/Client’s name must be the legal name of a Company or Person for registration purposes.
Payment options: Monthly subscription fee – pay monthly by debit order, EFT, cash or card facilities.
All correspondence will be sent via email; invoices, statements, and important notices to clients will be send by email. It is your responsibility to check your spam or junk email folder.
The Applicant acknowledges that terms and conditions may be updated from time to time, and are available on our website cooperstwoway.co.za
Please note there is absolutely no guarantee against lightning or power surges on equipment. Kindly take precautions to avoid lightning or power surge damage. Help prevent damage by unplugging power cables from power outlets. Insurance for equipment is the client’s own responsibility.
Please note Coopers Two Way take no responsibility for Repeater Network downtime.
Coopers Two Way retains the right to change prices with one month’s notice and may do so in effect. Customers will be notified one month in advance, of any pricing changes in monthly subscription fees.
All pricing is subject to change without prior notice.
Payment options: Debit Order, EFT, cash or card. All prices are exclusive of 15% VAT. (Bank confirmation letter to be submitted when requesting a debit order)
Applicants indemnify Coopers Two Way, against any damage, loss, claims or cost that may result from work being done, in accordance with the services being rendered, removal of the service and/or applicants equipment not being compatible. Applicants acknowledge that there will be charged additional fees for work or maintenance outside the normal equipment warranty required to be done by Coopers Two Way. Applicants agree this additional work should be paid on receipt of invoice or alternatively will be added to the monthly subscription fee.
The Applicant agrees to indemnify and hold Coopers Two Way harmless in respect of any claims, costs, losses or damages sustained or incurred by the Service Provider in relation to any claim brought by any Applicant to the Network, or any other Network Operator, or any other person in respect of any defect or failure in the Network arising directly or indirectly from any non-compliance with the terms and conditions of this agreement.
Coopers Two Way shall not be liable to the Applicant for any costs, damages or losses incurred or sustained by the Applicant and arising from any defect in the operation of the Network, or the suspension of operation of the system. In no event will Coopers Two Way be liable for any incidental or consequential loss or damages resulting from any failure or suspension of operation of the Network, or interference with the Service. The extent of service and coverage shall be advised to the Applicant by Coopers Two Way. The Services may be adversely affected by physical features (i.e. buildings,) atmospheric conditions, topography and other cases of interference
The Applicant should be aware that the current statutory provisions relating to the Radio Act apply to the use of the service via the Subscriber Equipment. In addition, the Applicant agrees:
Not to use or allow others to use the Service for any improper, immoral, or unlawful purpose;
to comply with any reasonable instructions issued by the Network Operator/Service Provider related to the use of the Service and Subscriber equipment;
to provide Coopers Two Way with all such necessary information as may reasonable be required;
to use only Subscriber equipment approved for use on the Network;
not to act or omit to act in any way which damages or impairs the quality of the Network;
not to jeopardize the licenses granted to the Network Operator by using the Network contrary to end-user instructions as published by the Network Operator from time to time.
If any terms of this contract are found to be invalid, unlawful or unenforceable, such terms will be severable from remaining terms, which will continue to be valid and enforceable.
Arrear accounts may be disconnected for payment and may be subject to a reconnection fee of R150-00. Disconnected customers, will be required to reapply, subject to account status.
If at any time, there is a change to your email address or contact information, it is your responsibility to communicate these changes to our office.
Protection of Personal Information and Privacy Policy – Coopers Two Way will not share your personal information with third parties, marketing or any other purposes, without your consent, unless we are required to do so, by
Credit Policy –Coopers Two Way reserves the right to demand a deposit of up to 50% before any equipment is installed and/or replaced. Monthly subscription fee must be paid up to date. Arrears subscriptions may lead to disconnection.
Licence fees are payable in advance during FEBRUARY of every year and are charged per radio, per year.
The Applicant shall remain liable for all service fees up and until such time as the frequencies and user slots have been removed from the Applicant’s equipment.
Termination will only take affect after coopers two way’s frequencies has been removed from the radios.
Independent Communications Authority of South Africa (ICASA) Radio Dealer License No: 5375871
